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2017 Break Out Session Information
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2017 TASSCC Annual Conference

August 6-9, 2017
Hyatt Regency Hotel
San Antonio, Texas

Fabulous@40; #FutureIsNow

IT Strategy, Roadmaps and Governance

Sponsored by: Catapult Systems
Floral Hall A1

Infrastructure and Cyber-Security

Sponsored by: GOVantage
Floral Hall A2

Leadership


Sponsored by:
EMC
Tulip Room

Data Management & Analytics

Sponsored by: Daman Consulting
Orchid Room

Monday, August 7, 2017

10:30 am


The Revolution of Mobility and Cellular Data

Kevin McFadden - Solutions Engineer, Cisco Systems
David Brandon - Assistant Director, Texas Alcoholic Beverage Commission
Kendall Moore - Public Sector Account Manager, Cisco Systems

Floral Hall A1

Purpose:

The purpose of this presentation is the demonstrate the benefits of LTE Routers and how they can revolutionize remote offices and networks in motion.

Abstract:

Cisco and TABC are teaming up to demonstrate the unlimited capabilities of the LTE router. State agencies have an exceptional opportunity with their access to low cost LTE data through DIR. TABC will talk about how it saved the day when one of their main offices went down (along with the rest of the office building). By relying on cellular data rather than their normal carrier, TABC was able to have that office up within a matter of hours, with faster speeds than their typical T1 lines. They are now deploying them as the main data link in many of their remote offices, as well as using them in many of their border crossing taxation points. Their results speak for themselves, but Kevin will also discuss using them as mobile routers in vehicles, in offsite office events (sting ops, job fairs, etc), and other previously unconnected areas. This can revolutionize how agencies are doing business.

Speaker Bios:

Kevin McFadden has been working at Cisco for over 16 years, with over 23 year in IT and Government contracting. He graduated from Virginia Tech and maintains his CCIE. He has worked with Cisco's Disaster Incident response team, and was a first responder in Hurricane Katrina and the Haiti earthquake. He was the lead Cisco architect for Superbowl 42, and the 2012 Republican National Conventions. Kevin has worked in everything from border and homeland security, to law enforcement and special forces.

David Brandon has managed IT projects and programs for the State of Texas for 25 years. He currently serves as the Assistant Director of the Information Resources Division at the Texas Alcoholic Beverage Commission. David is responsible for Applications Development & Support, Operations of the TABC infrastructure and hardware, and realizing the TABC mission, vision and roadmap for Technology. He is a certified PMP, holds the PMO Certificate of Added Qualification from PMI (one of only 20 individuals in the world to hold the designation), and is ITIL v3 certified.


Cybersecurity - You Can't Stop the Waves But You Can Learn to Surf

Nancy Rainosek - Governance Risk and Compliance Program Manager, Department of Information Resources
Suzi Hilliard - Statewide Information Security Services Program Delivery Lead, Department of Information Resources

Floral Hall A2

Purpose:

To provide a summary of changes in TAC 202 and programs that the Department of Information Resources provide to help achieve compliance.

Abstract:

How do agencies cope with the requirements for a biennial security plan and an updated TAC 202? Learn about the new requirements and the tools the State of Texas Chief Information Security Office has put into place to help you rise to and conquer the challenges that lie ahead

Speaker Bios:

Nancy Rainosek is the Statewide Governance Risk and Compliance Program Manager for the State of Texas at the Department of Information Resources. She has over 30 years of IT experience in Texas state government and private sector consulting. Prior to joining DIR, she served as the deputy Chief Information Security Officer and the Enterprise Security Operations Manager for the Texas Health and Human Services Commission. She was an IT Audit Manager and Information Resource Manager at the Texas State Auditor's Office.

Suzi Hilliard is DIR's Statewide Information Security Services Program Delivery Lead. She has 15 years of experience in the IT world, almost ten of those working in information security with the state of Texas. With a focus on security management, policies, and user awareness, Suzi strives to continuously improve security programs in state government. Known for her thorough research into the latest security trends and best practices, Suzi is considered to be an authority on security issues by her peers. Before joining DIR, Suzi worked as a security analyst for both the Texas Attorney General's Office in the Child Support Division, and for the Department of State Health Services. An avid traveler, Suzi has visited forty of the fifty United States, and has planned a trip to Alaska in the near future. Suzi has a BA in Communications from St. Edward's University, and holds a CISSP certification.


Building a New Resource Future at CPA

Anh Selissen - Director of Application Services, TX Comptroller of Public Accounts
Deborah Goltra - Tax Processing Team Lead, TX Comptroller of Public Accounts
Mary Gold - Tax Processing Section Manager, TX Comptroller of Public Accounts

Tulip Room

Purpose:

CPA strategy to recruit, hire, and train new developers for long-term sustainment of its systems.

Abstract:

CPA developed a recruitment and training program in order to bring in IT employees to support our systems long-term. Our strategic goal is not to do a whole-sale moderation of our tax system, but to make modifications to enhance and improve performance and security. The goal of this program is to hire inexperience people and train them on the CPA way and teach them the valuable institutional knowledge to successfully support our agency. This program accomplished several things: Partner with community colleges to recruit inexperience staff; develop a training program around agency tools and business logic; this includes in-depth architectural knowledge and training of our key systems; Develop a mentoring program to ensure new staff has a "teacher" that can lead them through their new career at CPA; and develop a career path for new employees for career advancement.

Speaker Bios:

Anh has been in this position since October 2011 and she is responsible for managing a division of 125+ staff of business analysts, software engineers, developers, and database administrators to provide application services for the state of Texas.


How Not to Kill People with Analytics

Kirk Kirksey - Vice President for Information Resources, University of Texas Southwestern Medical Center, Adjunct Professor, University of Texas at Dallas

Orchid Room

Abstract:

Ineffective visual presentation of quantitative information (the product of analytics) can undermine even the most rigorous analytics effort. History shows ineffective presentation of accurate analysis can be fatal. On the other hand a compelling visual presentation of results can lead to widespread positive change. This presentation will cover proven methods for organizing and presenting information visually, when intervention and change is the goal. The discussion will show current and historical cases ranging from effective to inept to disastrous and even fatal. Examples including techniques from Edward Tufte, Dr. John Snow, the Challenger disaster and more will be covered. Upon conclusion, attendees should understand the importance of effective visual presentations of information if change is the goal of Analytics.

Speaker Bios:

Kirk A. Kirksey, Vice President for Information Resources, created the Information Resources Department at UT Southwestern Medical Center by merging five existing University computing operations. He currently oversees a budget of $56 million and 350 employees. Mr. Kirksey has been instrumental in the design and implementation of UT Southwestern’s clinical and financial information systems, the design of its data communications infrastructure, and the design and consolidation of the University’s internet functions. Prior to joining UT Southwestern, he held positions with Perot Systems Corporation, the Dallas-based Rubicon Minerals Corporation, and the King Faisal Hospital and Research Center in Riyadh, Saudi Arabia. Mr. Kirksey, who holds a master's degree from the University of Texas at Arlington, is a nationally recognized expert in information technology and currently serves as an adjunct professor at the University of Texas at Dallas' Alliance for Medical Management Education.


IT Strategy, Roadmaps and Governance

Sponsored by: Catapult Systems
Floral Hall A1

Infrastructure and Cyber-Security

Sponsored by: GOVantage
Floral Hall A2

Leadership


Sponsored by:
EMC
Tulip Room

Data Management & Analytics

Sponsored by: Daman Consulting
Orchid Room

Tuesday, August 8, 2017

10:30 am


Application Portfolio Management (APM) Pilot

John Van Hoorn - Director, Enterprise Solution Services, Texas Department of Information Resources
Doug Page - North America Senior Advisor, CA Technologies
Michael Golen - Information Security Officer, Texas Parks and Wildlife Department

Floral Hall A1

Purpose:

DIR and pilot partners will describe the Application Portfolio Management (APM) pilot, its current progress, and the expected business value provided to state agencies.

Abstract:

This breakout presentation will describe the purpose and progress of an Application Portfolio Management (APM) pilot being led by TxDIR with the participation of multiple state agencies. The goal of APM is to describe the inventory of business applications and related resources (e.g., money, staff time, and infrastructure) required to provide operational support of those applications over their lifetime. APM is closely related to governance and how an agency ensures that business applications are aligned with agency business needs, enterprise architecture (alignment of people, processes, technology), and tracking of effective metrics to measure the value proposition of applications relative to each other within an agency (or state) portfolio. APM should guide the investment decisions for a business application's lifecycle, particularly balancing between adding features, maintaining infrastructure currency, and modernizing the platform.

Speaker Bios:

John Van Hoorn is the DIR Director of Enterprise Solution Services and reports to the DIR Chief Technology Officer. The Enterprise Solution Services team: evangelizes technology initiatives in support of the State Strategic plan; promotes enterprise architecture, standards, and practices; fosters inter-agency collaboration communities; provides solution architecture guidance and mentoring to State agencies; and delivers solution architectures to program areas within the DIR agency.

Doug Page is a Senior Advisor for North America for CA Technologies, specializing in Strategy and Portfolio Management and Business transformation and process improvement. He speaks with organizations and government agencies around the world to ensure they maximize the benefit of their Portfolio Management initiatives. He has an MBA from the John Molson School of Business in Montreal and Six Sigma Black Belt.


Cybersecurity - The Next Generation

Shirley Erp - Chief Information Security Officer, Health and Human Services Commission, CISSP, CISA, PMP

Floral Hall A2

Purpose:

Sharing the HHS Cybersecurity Program Approach to Provide Ideas to Other Agencies

Abstract:

This session will discuss Health and Human Services (HHS) System's Cybersecurity Program that boldly goes where no other agency has gone before. Conquering the final frontier, HHS will discuss how they made it so with security governance, policy, standards, staffing, awareness, visibility, and defense-in-depth strategies. This session is meant to help other Texas state agency cybersecurity programs live long and prosper.

Speaker Bios:

Shirley A. Erp currently serves as the Texas Health and Human Services (HHS) Enterprise Chief Information Security Officer (CISO). She has over 20 years of Information Security/Cybersecurity experience in the federal, state, corporate, and education sectors. Shirley holds an M.S. in Information Systems Technology Management from Texas A&M University-Commerce and a B.S. in computer science. Shirley is also a Certified Information Systems Security Professional (CISSP), a Certified Information Systems Auditor (CISA), and a Project Management Professional (PMP). Before joining HHS, she served as Assistant CISO for the University of Texas System that includes 15 universities. Shirley’s security career also includes serving as the CISO at The University of Texas Health Science Center at San Antonio, performing security consulting for the Department of Defense (DoD), and working as a security professional and supervisor for a fortune 200 company.


Utilizing Highly Visible Project Charts and Vendor Partnerships to Identify Potential Wipe Outs Early

Vanessa Kenon - Assistant Vice Provost Information Technology, University of Texas at San Antonio (UTSA)
Claire Gregory - IT Staff Augmentation Sales Lead, ARC Government Solutions

Tulip Room

Purpose:

This session will provide IT Leaders a visual and hands on learning experience with materials they can take back to their workspace to more efficiently manage short and long term projects, as well as identify cost efficient and effective ROI approaches to fill the staffing gaps inherent in project management.

Abstract:

Highly visible and transparent project charting provides an amazing resource to identify potential problems when managing any size project, whether it is short or long term in duration. Organizational projects often overlap, with departments depending on the same staff resources to complete multiple projects running simultaneously . This lack of transparency and resources often leads to late projects, cost overruns, and staff and management frustration and attrition. Join us in a reflective, interactive and hands on presentation which highlights vastly visible project charting and technical venues for transparency to make sure everyone is on the same page with projects within your organization, and to make sure you have the right and adequate staff riding the wave with your team to avoid project management wipe outs. Plan to leave this beach party with resources in hand to map out, chart and display your upcoming projects over the next year, including multiple new options to make sure you have the correct and adequate staff on the boat before you pull and release the anchor on your next project.

Speaker Bios:

Vanessa Kenon serves as the UTSA Assistant Vice Provost for Information Technology. She is responsible for managing the department's human resources, financial management, communications and marketing, and serves as a key academic and technical liaison with UTSA students, faculty, staff and advising. Dr. Kenon serves on several UTSA committees and organizations in support of student retention, community service, academic research, communications, and information technology and as a lecturer in the College of Education and Human Development. She has worked in higher education positions of instruction, leadership and management in both private and public programs for over 23 years. Current projects include the UTSA Academic Affairs Education Advisory Board Student Success Collaborative launch, development and implementation of University wide faculty and staff technology training, and a global workplace handbook with Wiley Publishing. Recent conference presentations and facilitator roles include the American Education Research Association, Microsoft TechEd, Texas Association of State Systems for Computing and Communications, The International Higher Education Reform Symposium in Tianjin, China, and The Association for College and University Technology Advancement.

Claire Gregory has enjoyed the last few years as an account executive at ARC focusing on building relationships with all types of public clients in Texas. She has spent her entire career in sales with time spent in several areas of Dell, in medical sales and most recently in the staffing industry. She grew up in Memphis, TN, where most of her family still resides. She graduated from UT Austin with a Communications/Business degree and has lived in Austin for over 10 years. She has two children whom she adores.


Maturing Your Data Governance Program

Mary Anne Hopper - Management Consultant, SAS Institute Inc.

Orchid Room

Purpose:

Attendees will explore what data governance is, and how it aligns with agency data management activities.

Abstract:

Successful Data Governance programs have some commonalities – planning, monitoring, measurement and most importantly, Data Management outcomes. Whether kicking off a program, breathing life back into a faltering program, or improving current processes, there are some actionable steps that are critical to success. This session will explore those success factors, the importance of Data Management, and what it means to mature a Data Governance program.

Speaker Bio:

Mary Anne Hopper is a principal management consultant with over 15 years of experience of driving business end-user requirements in support of data governance, business intelligence, and master data management projects to successful conclusion. Her areas of expertise are development of data governance and data management strategies, coaching clients in data management best practices and approaches, and ensuring ongoing client success through project delivery.


IT Strategy, Roadmaps and Governance

Sponsored by: Catapult Systems
Floral Hall A1

Infrastructure and Cyber-Security

Sponsored by: GOVantage
Floral Hall A2

Leadership


Sponsored by:
EMC
Tulip Room

Data Management & Analytics

Sponsored by: Daman Consulting
Orchid Room

Tuesday, August 8, 2017

1:00 pm


Be Epic! Using Lean & Agile Methods to Deliver Value

Panel Members

Donna Ribinskas - Director of Product and Project Portfolio Management, Texas NIC
Tom Perry - Transformation Consultant/ Agilist, CA Technologies

Moderator

Keith Athey - Sr. Business Technology Architect, CA Technologies

Floral Hall A1

Abstract:

Agile development and DevOps principles are more important than ever as organizations transition from Legacy application frameworks into the Mobile world. When it comes to defining business requirements, collaboration is critical and the user is the place to start. Learn how to use lean and agile methods such as observation, flowcharting, identifying critical goals and areas for improvement, documenting, and more.

Government agencies are tempted by allure of developing applications faster, but fear that adopting an agile approach to development is risky. There is a way to balance the benefits of agile methods with the risk tolerance of publicly funded projects.

Speaker Bios:

Donna Ribinskas is the Director of the Product and Project Portfolio Management Office for Texas NIC, providing tactical and strategic leadership to a project portfolio-based organization. With a key goal of maximizing the value of the PMO, Donna is passionate about solving business problems, developing high-performing teams, and instilling accountability and customer focus. Donna has over thirty years of diverse business and technical experience enabling technology to solve business problems from start-ups to fortune 50 organizations; US domestic and internationally. Donna holds a bachelor’s degree in business administration with cross-functional senior leadership experience in Product Management, Program Management, Quality Assurance, and Development.

Tom Perry is the leader of an Agile PMO with an annual budget of 25 million dollars. Nearly 18 years of Agile Team leadership, coaching, and mentoring (Scrum, XP, Kanban). Deep experience driving successful large scale transformation for organizations through a combination of Agile planning, expert training, and facilitation. Adept at building trust and confidence with key stakeholders. Speaker on Agile and Lean topics for conferences at the national and international level. Prolific writer and Author of “The Little Book of Impediments” as well as two Blogs.


Hacking - A Texas Sized Problem; Understanding your adversary for improved security

Chris Mark - National Practice Director, AT&T Consulting; AT&T

Floral Hall A2

Purpose:

To provide insight into the motivations, techniques and tactics of cyber attackers and provide guidance on risk based information security.

Abstract:

Organizations today are facing increasingly sophisticated and motivated adversaries. From nation-state actors intent on stealing intellectual property to hacktivists promoting a social or political agenda, and cyber criminals stealing personal data for monetary gain, companies today are under continual assault. Explore the motivations, techniques, and tactics employed by the hackers and take a live journey through the Dark Web to see first hand where the criminals ply their wares. Then, discover strategies to evaluate the risk to your organization and implement a data centric, risk based approach to information security.

Speaker Bios:

Chris Mark is an internationally respected information security, and payment security expert. In addition to being on the team that wrote the first payment card industry standard (CISP) he was also the first QSA. Chris has worked variously for Visa, MasterCard and the PCI SSC. He was Visa's global CISP trainer and the global QSA trainer for 3 years and has trained over 10,000 people on payment card security. Chris has conducted over 150 assessments of some of the largest and most complex organizations in the world. He is a frequent public speaker and has been interviewed on NPR, FoxNews, NewsMax, SC Magazine, and CNN. Chris has published scores of articles on security and risk management in numerous magazines such as SC Magazine, The Counter Terrorist, Secure Payments, PenTest Magazine, TransactionWorld and The Maritime Executive. Chris is a Combat Veteran and has conducted anti-piracy operations in the Gulf of Aden as a contractor. He has numerous security certifications as well as an BA, MBA and is currently pursuing a Doctorate in CyberSecurity.


Smart IT: Riding the Wave Towards Enhanced Collaboration

Leslie Lenser - Executive Director, Program and Project Management; Texas A&M University System
Melanie Meador - Senior Manager, Deloitte Consulting

Tulip Room

Purpose:

Get actionable strategies from Texas A&M System and Deloitte executives on how to design and implement an IT governance framework based on collaboration and information sharing to decrease duplicative efforts, share lessons learned, and cut costs by taking advantage of the size of public sector organizations.

Abstract:

IT governance can get a bad rap for slowing decision making. It's all too tempting to dismiss processes as bureaucratic. Yet, IT governance principles can be tailored to help your organization reach its IT goals, manage priorities, and gain the buy in of business leaders across the organization in your most critical IT decisions early. This is the wave the Texas A&M System is riding, seeking a path towards collaboration and consensus in building IT services while operating in a disparate environment comprised by 21 distinct organizations with independent management and budgets. In this session, you'll see how the A&M System designed and implemented a non-traditional IT governance framework and how that experience could translate for your organization. How do you identify and include the right voices in an IT governance framework? How do you gain buy in across the organization? What does it take to make the framework work? How do you measure success? We hope participants will come away with actionable strategies to collaborate and manage IT effectively.

Speaker Bios:

Leslie W. Lenser is the Executive Director of Program and Project Management for the Texas A&M University System. Her role is focused on technology and process initiatives that impact all 21 members of the A&M System.

Melanie Meador is a Technology Senior Manager with Deloitte Consulting. With a focus on the Public Sector, she leads projects that address improving IT operations and service delivery.


Transforming Data for Transparency, Accountably, and Performance Excellence

Kevin Mergruen - Vice President, Information Builders Vertical Solutions, Information Builders
Andrea Burridge - Research and Data Analyst, Houston Community Collage

Orchid Room

Purpose:

Share experiences and challenges in the use of data for statistical analysis, exploratory, and predictive models to gain insights, to act on complex issues and increase transparency of government organizations.

Abstract:

Analytics is a major priority for most colleges and universities. The importance of analytics for the success of higher education is growing. However analytics use is limited mostly to a few areas likely due to data, culture, experience and communication and perceived affordability. These barriers can be overcome even with limited resources. By employing Data (make lower case d) and analytics across the Higher Education Enterprise for multiple administration functions, you can address strategic priorities in higher education, and help transform various aspects of the institution through a project or initiatives. We'll show how analytics can address Federal performance-based funding through creating data transparency and sharing, there by demonstrating higher education's effectiveness and efficiency. And using analytics to improve resource optimization, and containing / lowering cost of education. The presentation will cover a recent project to develop key metrics using analytics, dashboards, and reporting to create transparency for constituents and meet and measure outcomes such as tracking student success rates, determining the cost of a degree, understanding student demographics and behaviors, tracking student enrollment and retention, and more.

Speaker Bio:

Kevin Mergruen is the vice president of Public Sector and Higher Education at Information Builders. With over 30 years of software industry experience, Mr. Mergruen has held management positions in product development, sales, and marketing. He is currently responsible for the following industry sectors: state and local government, education, and healthcare across North America. The solutions address the vertical sector needs for enterprise system integration and operational business intelligence, enhancing overall efficiency, modernization of legacy systems, and improved quality of care.

Mr. Mergruen is a frequent speaker at industry conferences and executive briefings.

Prior to his current position, Mr. Mergruen was vice president of the company's ERP Solution Division. His previous experience includes SAP America where he was the North American sales director of SAP's Business Information Warehouse, as well as positions at Informix, Cognos, and Britton Lee.

Mr. Mergruen graduated from Hofstra University with a dual degree in finance and computer science. Andrea Burridge, Ph.D. has worked in the fields of Health Care and Higher Education for almost 25 years. She has worked at the Centers for Disease Control and Prevention, in Health Services Research at the VA medical Centers, and served as the Director of Institutional Effectiveness for the College of Education at the University of Houston. Her role has been to utilize data to implement policies to improve healthcare, impact quality of life, and promote student success.

Andrea Burridge, Ph.D. has worked in the fields of Health Care and Higher Education for almost 25 years. She has worked at the Centers for Disease Control and Prevention, in Health Services Research at the VA medical Centers, and served as the Director of Institutional Effectiveness for the College of Education at the University of Houston. Her role has been to utilize data to implement policies to improve healthcare, impact quality of life, and promote student success.